PhoneNest exists because selling a used iPhone in Australia has been needlessly stressful. You shop around four or five sites, each one quotes a different number that's "subject to inspection", and the offer you accept rarely matches the offer you receive after they've opened the parcel. We thought this could be calmer.
We're a small Brisbane team — engineers, ex-Apple Genius Bar staff, and a few retail veterans. We built PhoneNest around three commitments: pricing is transparent and locked for 14 days, payment goes out within 24 hours of inspection, and you never lose your phone to a deal you didn't agree to. If our assessment differs from yours, we send you the revised number and ship the device back for free if you decline.
Behind the scenes we're a registered Australian company (ABN 42 653 034 989) and a licensed QLD second-hand dealer with proper compliance, ID verification, and secure handling. Every device we buy is securely wiped to factory state before resale or recycling. We don't share your data, we don't sell to marketing partners, and we delete your ID photo 90 days after we've paid you.